Terms of Service

The website resolvemcn.com (the "Website") is owned and operated by RESOLVE Managed Care Navigators LLC ("RESOLVE," "we," "us," or "our"). By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.

I. Professional Disclaimer

The information provided on this Website is for general informational and marketing purposes only. It does not constitute legal, medical, or financial advice. While we strive to provide accurate information regarding managed care contracting and case management, the healthcare regulatory landscape changes frequently.

No Consultant-Client Relationship: Your use of the Website, including the submission of an inquiry via our contact form, does not create a consultant-client or professional relationship between you and RESOLVE. Such a relationship is only established through a formal, written, and signed Professional Services Agreement.

II. Use of Website & Prohibited Content

You may use this Website only for lawful business purposes related to seeking Managed Care Navigation services. You are prohibited from:

• Using the Website to transmit any "Protected Health Information" (PHI) as defined by HIPAA.
• Attempting to interfere with the proper working of the Website or bypassing security measures (e.g., Cloudflare).
• Using the Website to transmit malicious software, viruses, or "spam."

III. Intellectual Property Rights

All content on this Website, including text, graphics, logos, icons, and software, is the property of RESOLVE Managed Care Navigators LLC or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, duplicate, copy, sell, or resell any portion of the Website without express written permission from us.

IV. Limitation of Liability

To the maximum extent permitted by law, RESOLVE Managed Care Navigators LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, the Website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

V. Indemnification

You agree to indemnify, defend, and hold harmless RESOLVE Managed Care Navigators LLC and our partners, officers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

VI. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.

VII. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes.

VIII. Contact Information

Questions about the Terms of Service should be sent to us at Info@ResolveMCN.com.